Mr. Duck's Car Bath PRIVACY POLICY Last Updated: February 27, 2026

When you use Mr. Duck's Car Bath, you trust us with your information. We are committed to keeping that trust. This Privacy Policy explains how Naper Exit LLC, doing business as Mr. Duck's Car Bath (“Mr. Duck's Car Bath,” “we,” “our,” and/or “us”), collects, uses, and shares information from individuals who use our website (www.mr-ducks.com), booking platform, and related mobile services.

Beyond the Privacy Policy, your use of Mr. Duck's Car Bath is also subject to our Terms & Conditions.

1. Information We Collect

A. Information You Provide to Us

Registration & Booking Information: When you book a wash or sign up for an account, you provide us with your name, email address, phone number, physical address (service location), and vehicle details (make, model, color).

Payment Method: When you add a credit card or make a payment, a secure third-party payment processor (e.g., Stripe) receives your card information. We do not store your full credit card number on our servers.

Communications: If you contact us directly via phone, email, or text, we may receive additional information such as the contents of your message, attachments, and call history.

B. Information We Collect Automatically

Usage Information: To help us understand how you use our website and improve our services, we automatically receive information about your interactions, such as the pages you view, the links you click, and the dates and times of your visits.

Device Information: We receive information from your device, including IP address, web browser type, and mobile operating system version.

Information from Cookies: We collect information through the use of “cookies” and similar technologies to understand how you navigate our website and to save your preferences. You can consult your web browser to modify your cookie settings.

2. How We Use the Information We Collect

We use the information we collect to:

Schedule, route, and fulfill your mobile car wash and detailing services.

Process your payments and manage your membership or subscription billing.

Communicate with you regarding appointment confirmations, service updates, and delays.

Send you marketing communications, promotional offers, and text messages (if you have opted in).

Provide customer support and respond to your inquiries.

Prevent fraud and ensure the safety of our staff and customers.

3. How We Share the Information We Collect

We do not sell your personal information to third parties. We only share your information in the following circumstances:

Service Providers: We share information with third-party software providers that help us run our business. This includes our customer relationship management (CRM) platform, communication gateways (for sending automated emails and SMS), and payment processors.

Legal and Safety Purposes: We may share information if a government authority requests it and we believe disclosure is required by law, or to protect the rights, property, or safety of Mr. Duck's Car Bath, our employees, or the public.

Business Transfers: While negotiating or in relation to a change of corporate control, such as a restructuring, merger, or sale of our assets.

SMS Opt-In Details & Mobile Data Sharing: > We collect your phone number when you voluntarily provide it on our booking forms or contact forms to opt-in to our text messaging program. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Choices

Email Subscriptions: You can always unsubscribe from our commercial or promotional emails by clicking the "unsubscribe" link. We will still send you transactional emails regarding your bookings or account.

Text Messages: You can opt out of receiving commercial or promotional text messages at any time by texting the word STOP to +1 630-454-9756. To re-enable texts, you can reply START.

Editing Your Information: You can review and edit certain account information by logging into your account or by contacting us directly.

5. Data Security & Retention

We are committed to protecting your data. We use industry-standard security measures, including secure hosting and encrypted payment processing, to protect your information. We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Children’s Privacy

Mr. Duck's Car Bath services are not directed to children, and we do not knowingly collect personal information from children under 18. If we find out that a child under 18 has given us personal information, we will take steps to delete that information.

7. Changes to Our Privacy Policy

We may make changes to this Privacy Policy from time to time. If we make any material changes, we will update the "Last Updated" date at the top of this page. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices.

8. Contact Information

If you have any questions or comments about this Privacy Policy, your personal information, or your consent choices, please contact us at:

Email: [email protected]

Phone: +1 630-454-9756

Website: www.mr-ducks.com